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Contact Us

Thank you for your interest in using ginnie for your automated product descriptions. We look forward to speaking with you personally about our advanced natural language processing app and what it can do for your business.

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Use one of the methods below for help with our product description generator tool.


For general inquiries or to reach a ginnie support representative, contact us by email or telephone. You can also reach us using the contact form below. If you are a registered customer, please reference your account number for prompt assistance. All messages (email, voicemail or contact form) will receive a response within one business day.



Support – For Existing Users

Contact our support team via telephone at
416.619.5349 ext. 327
(Monday-Friday, 8:00AM-5:00PM EST)

Email our support team at support@ginnie.ai

Contact Information – General

For new inquiries, contact us at
416.619.5349 ext. 325 or info@ginnie.ai

Contact Form

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